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CLS FS Jan 27

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The Price of Friction: How Less Restrictive Security Generates Better Trust

27 Jan 2027
  • As employees rapidly adopt generative AI tools, how do you adapt your security culture to ensure they are using them responsibly and securely?
  • When rigid identity controls create daily friction, the challenge is stopping users from finding risky workarounds while building systems that let them work securely.
  • If absolute security makes a system unusable, how do you make things easier for employees without making them easier for attackers?